Full Refund Promise

Welcome to Aussie Red Dog, where your satisfaction is our top priority! We're thrilled to introduce our Full Refund Promise, designed to give you peace of mind every time you shop with us. We understand that when you make a purchase, you're putting your trust in us, and we take that responsibility seriously. That's why we want you to know that if for any reason you're not completely satisfied with your order, we've got you covered.

Here's how it works: if for any reason you're not completely satisfied with your purchase, simply reach out to our friendly customer service team within 14 days of receiving your order, and we'll guide you through the process of returning the item for a full refund. No questions asked.

Our Commitment to You

At Aussie Red Dog, we're committed to providing you with a shopping experience that exceeds your expectations. From the moment you browse our selection to the day your order arrives at your doorstep; we want every step of your journey with us to be enjoyable and stress-free. Our Full Refund Promise is just one way we're demonstrating our dedication to your satisfaction.

What Our Full Refund Promise Means for You

When you shop with us, you can do so with confidence, knowing that if your purchase doesn't meet your expectations, we'll make it right. Whether it's a product that doesn't quite live up to its description or simply doesn't suit your needs, we believe that you shouldn't have to settle for anything less than complete satisfaction. With our Full Refund Promise, you can trust that we'll do whatever it takes to ensure you're happy with your purchase.

How It Works

Experiencing our Full Refund Promise is simple:

1. Shop with Confidence: Browse our online store and select the products that catch your eye. Add them to your cart and proceed to checkout with confidence, knowing that your satisfaction is guaranteed.

2. Receive Your Order: Once your order arrives, take the time to inspect each item carefully. We want you to be delighted with your purchase, so if there's anything that doesn't meet your expectations, let us know.

3. Contact Us: If you're not completely satisfied with your order for any reason, reach out to our friendly customer service team. We're here to help and will work with you to find a solution that meets your needs. 

4. Enjoy Peace of Mind: Rest easy knowing that your satisfaction is our priority. Whether it's issuing a refund, providing store credit, or assisting with an exchange, we'll go above and beyond to ensure you're happy with your experience.

5. Nuts and Bolts of the process: Notify us within 14 days of your purchase that you are not happy, if we can't fix the issue to your satisfaction, we will offer a full refund, though we do require the item back before we can action the refund. only tiny negative is that we cannot cover the cost of shipping the item back. refund will be on the day we receive the item back and issued by the same payment method used to purchase the item.

Join Our Community of Happy Customers

Ready to experience the difference of shopping with a company that puts your satisfaction first? Join our community of happy customers and discover the convenience and peace of mind that comes with our Full Refund Promise. Sign up for our newsletter to stay updated on the latest products, promotions, and news from Aussie Red Dog.

Thank you for choosing Aussie Red Dog. We can't wait to exceed your expectations and provide you with the exceptional shopping experience you deserve. Happy shopping!

Why Choose Us?

At Aussie Red Dog you can shop with confidence knowing you're getting the best deal: We are here for the long run and want happy customers to return.

1. Price Match Guarantee: Enjoy peace of mind knowing you're always getting the best price, even after your purchase.
2. Free Shipping on all orders: No Delivery or shipping costs whatso ever.
3. Full Refund Promise: 14 days after delivery for a full refund if unhappy.
4. Wide Selection: Explore our extensive range of products.
5. Convenient Shopping: Experience the convenience of online shopping with easy navigation, secure transactions, and fast shipping to your doorstep.
6. Dedicated Support: Our friendly and knowledgeable customer service team is here to assist you with any questions or concerns, ensuring a seamless shopping experience from start to finish.
7. Live Chat: Chat to a person rather than a robot.

Thank you for shopping with us.

All at Aussie Red Dog